Cognac'Art delivers works around the world via specialized carriers. The artwork will be available by Cognac'Art (located in Cognac, France) or will be delivered between 2 and 7 days for France after validation of your order. The work is insured during transport, so there is no risk for you.

How do I know if the ordered artwork is available?

When you confirm your order on the site after entering your payment details, we check the availability of the work. If the work is available, the order is validated and you will be debited. Otherwise, the order is canceled and you are not charged. You will then receive an e-mail from Cognac'Art to keep you informed.

What are the delivery times ?

Delivery times depend on the number of days required to make the work available to a carrier. You will be notified by e-mail as soon as the work is deposited with a carrier. The name of the carrier, the parcel number and the approximate date of delivery will be communicated to you.

How much are the shipping costs?

Delivery charges are calculated according to a fee schedule that varies according to the size and weight of the artwork and the country of delivery. These delivery costs are included in the sales price for metropolitan France.

You have a period of 14 days from receipt of the work ordered to exercise, with Cognac'Art your right of withdrawal, without having to justify any reason or to pay a penalty.

Can I return a work of art if it does not suit me?

For any purchase made, if the work is located in the European Economic Area (member countries of the European Union as well as Iceland, Norway and Liechtenstein) and if you are a national of this area then you have a period of 14 days from the receipt of the work ordered to exercise, with Cognac'Art, your right of withdrawal, without having to justify any reason or to pay a penalty.

For any purchase made from a partner gallery of Cognac'Art not being a member of the European Economic Area or if you are not a national of this area this right of withdrawal is not applicable.

You can pay your order by credit card, or bank transfer securely via 3D Secure, the most effective security systems at the moment.

Which payment methods are allowed?

Cognac'Art offers you to pay by credit card or bank transfer.

Is the payment secured ?

Cognac'Art has made the choice of powerful and rigorous tools in terms of securing the means of payment. Cognac'Art has adopted, for payment methods, the SSL (Secure Socket Layer) and 3D Secure encryption process, the most efficient security systems at the moment, and which establish an encrypted connection directly between the buyer and the customer. bank. Cognac'Art has in no way access to confidential information relating to the means of payment that the buyer uses when ordering. This is why the bank details of the buyer will be asked for each new order.

dauphin

Tarif : 2800 Euros